Privacy policy
1. Introduction
Joe and Sons Management Group LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.joeandsonspmg.com (the "Site") and use our services, including through intake forms, cell phones, texting, and emails. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
2.1 Personal Data
Personally identifiable information, such as your name, email address, phone number, and any other information you voluntarily provide to us when you register with the Site, fill out an intake form, or choose to participate in various activities related to the Site.
2.2 Derivative Data
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
2.3 Financial Data
Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, Squarespace, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.
2.4 Mobile Device Data
Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.
2.5 Text Messaging Data
When you opt-in to receive SMS (text messages) from us, we collect your phone number and the content of your text messages, including any images, audio, and video files.
3. Use of Your Information
We use the information we collect in the following ways:
To provide, operate, and maintain our Site and services.
To improve, personalize, and expand our Site and services.
To understand and analyze how you use our Site and services.
To develop new products, services, features, and functionality.
To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Site, and for marketing and promotional purposes.
To process your transactions and send you related information, including purchase confirmations and invoices.
To send you text messages, email notifications, and other communications.
To find and prevent fraud.
For compliance with legal obligations.
4. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
4.1 By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
4.2 Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
4.3 Marketing Communications
With your consent, we may share your information with third parties for marketing purposes, as permitted by law.
4.4 Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4.5 Affiliates
We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us at support@joeandsonspmg.com.
7. Opt-In and Opt-Out Choices
7.1 Opt-In for SMS Messaging
By providing your phone number and opting-in to receive SMS (text) messages, you consent to receive recurring automated promotional and personalized marketing text messages (e.g., SMS and MMS) from Joe and Sons Property Management. Consent is not a condition of any purchase. Message and data rates may apply. Message frequency varies. Text "HELP" for help and "STOP" to cancel.
7.2 Opt-Out of SMS Messaging
You may opt-out of receiving text messages from us at any time by replying "STOP" to any text message you receive from us or by contacting us at support@joeandsonspmg.com. You will receive one final message confirming your opt-out. Please note that opting out of receiving text messages may impact your use of the Site and services.
7.3 Email Communications
You may opt-out of receiving marketing emails from us by following the unsubscribe instructions included in each email or by contacting us at support@joeandsonspmg.com. Please note that even after you opt-out from receiving marketing emails, you may continue to receive administrative messages from us.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
The right to access – You have the right to request copies of your personal information.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal information, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal information, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal information, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: support@joeandsonspmg.com.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: support@joeandsonspmg.com
Last updated: May 18, 2024